Privacy Policy – YOLO Catering

At YOLO Catering, we are committed to protecting your privacy and handling your personal information with care and transparency. We understand how important it is to keep your data secure and use it only for its intended purposes. Our privacy practices comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you have any concerns about how your information is handled, or believe we’re not meeting your expectations, we encourage you to contact us.

Who We Are

YOLO Catering is responsible for collecting and managing the personal information submitted through our website and related channels.

Your Privacy Matters

We take your privacy seriously. We never sell, share, or disclose your personal information to third parties without your permission—unless required by law. In the unlikely event our privacy policy changes, we’ll notify you and give you the opportunity to opt out of any new uses of your data.

Please note: while we take all reasonable precautions to safeguard your data, no website is completely immune to hacking. We advise caution and encourage contacting us directly for any sensitive enquiries.

What We Collect and Why

A. Contact & Identification Information

This includes your name, email, phone number, and other contact details.

Used for:

  • Providing the services you request

  • Personalising your experience

  • Responding to your enquiries

  • Managing billing and accounts

  • Marketing our products and services

  • Ensuring website functionality and analytics

  • Legal and compliance purposes

B. Personal Information

Collected when you:

  • Communicate with us

  • Use our services or request a quote

  • Participate in events, surveys, or promotions

  • Apply for a job or partnership

C. Domain Name & Email Address

We use cookies and server logs to collect data like:

  • Your browser type

  • Pages visited

  • Session activity

Used for:

  • Website improvement and analytics

  • Sending service updates

  • Offering relevant services and offers

Cookies help enhance your user experience. If you disable cookies, some features of our site may not function properly.

D. Payment Information

Payment details, including credit card information, are securely processed via Shopify. All transactions are encrypted (look for the “https” in the address bar). We do not store your unencrypted card details.

E. Information You Voluntarily Provide

This may include job applications, surveys, feedback, or competition entries. We only use this data for the purpose it was given and will clearly state if a third party is involved.

F. Affiliate & Partnership Information

Information provided by business partners, affiliates, or those expressing interest in collaboration is kept strictly confidential and only used for operational purposes.

G. Business-Related Information

Collected through forms, calls, meetings, or third parties (e.g., credit agencies). This helps us process advertising, business enquiries, and partnerships professionally and securely.

H. Legal Disclosure

We may disclose your information to legal authorities if required by law or court order.

I. Accessing Your Information

You have the right to access or update the personal information we hold about you. Please email us at yolocafe.bookings@gmail.com to make a request. We may ask you to verify your identity, and a small processing fee may apply.

J. Feedback

We welcome your feedback about our privacy practices. You can contact us via email at yolocafe.bookings@gmail.com.