Yolo Catering Delivery Guidelines

Where do you deliver to?

We deliver to Gold Coast, Brisbane, Tweed Heads, and nearby suburbs. Our kitchen is in Nerang, and we often service areas such as Southport, Bundall, Surfers Paradise, Robina, and Broadbeach. Extra delivery fees may apply outside the free zone. Please contact us to confirm or arrange alternatives.

Since our food is ready to eat upon delivery, we recommend scheduling close to your meal time, especially for hot dishes. For boxed catering, our team usually needs about 10 minutes to unload and set up.

If you haven’t finalised your menu yet but already have a date in mind, you can reserve it with a non- refundable booking deposit $300 is required (minimum order over $300 ).

We understand that plans may change — no worries!
• 15+ business days notice: 100% full refund

•11 – 15 business days notice: 75% refund

• 6 – 10 business days notice: 50% refund

•0 –  5 business days or less: deposit is non-refundable
📩 Ready to book or have questions?
Email us at yolocafe.bookings@gmail.com to confirm your date and arrange your deposit.
Our team will be happy to assist you.

Yes. We regularly handle 5–15 special requests per event, so we have the experience to accommodate. Just let us know your needs.

We arrive 30–45 minutes before your event. Boards are 90% pre-assembled and finished on site. Hot items are kept insulated and plated last.

Locked date: non- refundable booking deposit $300 is required one week before the event. Final payment is due 72 business hours before. Cancellations within 2 weeks may incur 50% of total fee + deposit. Extra payments may be refunded. Date changes are possible, but not guaranteed within 2 weeks.

We collect the boards the next day (or Monday if your event is on Sunday). You can leave them in a secure location.

Yes, but the final quote must stay within 5–10% of the original. Final confirmation is required two weeks before. After final payment (72 business hours before), no further changes.

Approximate guide per person: Light snack $15–20, Lunch $20–30, Dinner $30–60. We can help decide based on your event.

Yes, plates, cutlery, and napkins are available at an additional cost.

Invoices must be paid in full before the event, ideally the day before. For weekend/public holiday events, payment may be requested on the nearest prior business day.

Yes, we tailor menus for each event. From dietary needs to presentation style, we adapt to your theme, budget, or preferences.

Heat, plate, and serve food, keep the area tidy, assist guests wherever possible, leave the area clean and tidy at the end of the event. ＄180＋GST and up to three hours per staff member including travel time to and from the
venue. Additional charge ＄30 per 30mins or part hour thereafter. Requires a working oven, sink with potable running water, clear bench space of at least 1x 1.5 metres.
Please advise us if you’re unable to supply any of the above and we’ll happily make arrangements to supply them at an additional expense.